dynarvosenti | Franchise Finance Solutions

Introduction and Scope

dynarvosenti operates as a franchise finance platform serving Canadian businesses and individuals. This privacy policy explains how we collect, use, store, and protect your personal information when you interact with our services, visit our website, or engage with our franchise financing solutions. We're committed to transparency about our data practices and your rights under Canadian privacy legislation.

This policy applies to all personal information we collect through our website at dynarvosenti.com, mobile applications, customer service interactions, and any other touchpoints where you might share information with us. We recognize that privacy preferences vary, and we've designed our practices to give you meaningful control over your personal data.

Information We Collect

We collect information that you provide directly to us, information we gather automatically when you use our services, and information we receive from third parties in certain circumstances.

Information You Provide Directly:

Contact details including name, email address, phone number, and mailing address
Business information such as company name, industry type, revenue figures, and operational details
Financial information required for franchise financing assessments
Communications you send to us through contact forms, email, or customer support channels
Account credentials and preferences when you create an account with us

Data Type	Collection Method	Primary Purpose
Personal Identifiers	Direct input via forms	Account creation and communication
Business Information	Application processes	Franchise financing evaluation
Technical Data	Automatic collection	Service improvement and security
Communication Records	Customer interactions	Support and relationship management

We also collect technical information automatically when you visit our website, including your IP address, browser type, device information, pages visited, and interaction patterns. This data helps us understand how our services are used and identify areas for improvement.

How We Use Your Information

Your information serves several important purposes in our operations. We use it primarily to provide and improve our franchise financing services, communicate with you about your applications and account, and ensure the security of our platform.

Processing franchise financing applications and conducting credit assessments
Providing customer support and responding to your inquiries
Sending you important updates about your account, applications, or changes to our services
Analyzing usage patterns to improve our website functionality and user experience
Preventing fraud and maintaining the security of our systems
Complying with legal obligations and regulatory requirements
Marketing our services to you, with your consent where required

Marketing Communications:

We may send you promotional emails about new services, industry insights, or special offers that might interest you. You can opt out of these communications at any time using the unsubscribe link in our emails or by contacting us directly. We'll always respect your communication preferences.

Information Sharing and Disclosure

We're selective about when and with whom we share your information. Generally, we only share your data when necessary to provide our services, comply with legal requirements, or with your explicit consent.

With financial institutions and lenders as part of the franchise financing process
With service providers who help us operate our business, such as cloud storage providers, payment processors, and customer support platforms
With law enforcement or regulatory authorities when required by law or to protect our rights and the rights of others
In connection with business transactions such as mergers or acquisitions, though we would notify you beforehand
With your consent for specific purposes not covered in this policy

All third parties we work with are required to maintain appropriate security measures and use your information only for the specific purposes we've authorized. We never sell your personal information to data brokers or use it for purposes unrelated to our franchise financing services.

Your Privacy Rights

Under Canadian privacy law, you have several important rights regarding your personal information. We're committed to helping you exercise these rights in a straightforward manner.

Access Your Information

You can request copies of the personal information we hold about you, including details about how we've used it and with whom we've shared it.

Correct Your Information

If you notice inaccuracies in your personal information, you can request corrections to ensure our records are up to date and accurate.

Delete Your Information

In certain circumstances, you can request that we delete your personal information, though some data may need to be retained for legal or business purposes.

Withdraw Consent

Where we rely on your consent to process your information, you can withdraw that consent at any time, though this may affect our ability to provide certain services.

To exercise any of these rights, simply contact us using the information provided at the end of this policy. We'll respond to your request within 30 days and may need to verify your identity before proceeding. There's no charge for most requests, though we may charge a reasonable fee for excessive or repetitive requests.

Data Security and Retention

We take the security of your information seriously and implement multiple layers of protection to safeguard your data against unauthorized access, alteration, disclosure, or destruction.

Encryption of sensitive data both in transit and at rest
Regular security assessments and vulnerability testing
Access controls that limit employee access to personal information on a need-to-know basis
Secure data centers with physical and environmental protections
Regular backup procedures and disaster recovery planning
Employee training on privacy and security best practices

Data Retention Periods:

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected. Generally, we keep customer information for seven years after your last interaction with us to comply with financial record-keeping requirements. Marketing information may be retained until you opt out or for three years, whichever comes first.

International Data Transfers

While we primarily store and process your information within Canada, some of our service providers may be located in other countries, including the United States. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your privacy rights.

These safeguards may include contractual agreements that require foreign service providers to maintain Canadian-level privacy protections, or transfers to countries that have been deemed to provide adequate privacy protection. We carefully vet all international service providers before engaging them and regularly monitor their compliance with our privacy requirements.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and help us understand how our site is being used. Cookies are small text files stored on your device that remember your preferences and activity.

Essential cookies that enable basic website functionality
Performance cookies that help us analyze website traffic and usage patterns
Functional cookies that remember your preferences and settings
Marketing cookies that help us deliver relevant advertisements

You can control cookie settings through your browser preferences, though disabling certain cookies may affect your ability to use some features of our website. We respect your choices and provide clear information about our cookie usage when you first visit our site.

Changes to This Policy

We review and update this privacy policy regularly to reflect changes in our practices, technology, or applicable laws. When we make significant changes, we'll notify you by email or through a prominent notice on our website before the changes take effect.

We encourage you to review this policy periodically to stay informed about how we protect your information. The date at the top of this policy indicates when it was last updated. Your continued use of our services after we post changes constitutes your acceptance of the updated policy.

Privacy Policy